Privacy Statement

Privacy Policy – Cityzen Real Estate Investments

Data Controller

Cityzen Real Estate Investments
Baruch Boker
Wiesenhüttenstr. 9a, 60329 Frankfurt am Main c/o Boker
[email protected]
00(49)1723569012
cityzen.eu

Collection and Storage of Personal Data and the Nature and Purpose of Processing

We process personal data exclusively in accordance with the General Data Protection Regulation (GDPR).

a) Collection of Data When Contacting Us (Lead Collection)

We collect personal data when you:

• Fill out a contact form on our website
• Register for a consultation or investment offers
• Contact us via phone, email, or WhatsApp
• Show interest through advertising campaigns (e.g., Facebook, Instagram, Google Ads)

Collected Data:

• Name
• Email address
• Phone number
• Investment preferences (e.g., preferred locations, budget, desired property)

Purpose of Processing:

• Contacting you for real estate consultation
• Providing relevant investment offers
• Organizing property viewings or online consultations
• Informing you about current investment opportunities
• Optimizing our marketing strategy

b) Communication via WhatsApp and Messenger Services

We offer you the option to communicate with us via WhatsApp or other messaging services. Please note that these services are operated by third parties (e.g., WhatsApp Inc., a Meta company) located outside the EU, which process personal data on their servers.

Legal Basis for Using WhatsApp:

• Article 6(1)(a) GDPR – Your consent when actively initiating contact via WhatsApp.
• Article 6(1)(b) GDPR – If WhatsApp is used to fulfill pre-contractual measures or an agreement (e.g., scheduling appointments).

Privacy Notice:

• WhatsApp processes metadata (e.g., communication timestamps, device information).
• Data may be stored or analyzed on servers outside the EU.

Opt-Out:
You can withdraw consent for WhatsApp communication at any time. Simply send us a message or choose another contact method.

c) Automatic Data Collection on the Website

When visiting our website, the following data may be collected automatically:

• IP address
• Browser type and operating system
• Pages visited and time spent
• Referrer URL (previously visited page)

Purpose of Processing:

• Improving website functionality
• Analyzing user behavior to optimize our services
• Protecting against fraudulent use

Legal Basis for Processing

The processing of your data is based on Article 6 GDPR for the following reasons:

• Article 6(1)(b) GDPR – Contract performance or pre-contractual measures (e.g., consultation requests).
• Article 6(1)(f) GDPR – Legitimate interest in long-term client relationships and investment consultation.
• Article 6(1)(a) GDPR – Consent for WhatsApp, newsletters, or marketing communications.

Data Retention Period

Your data is stored as long as there is a legitimate interest, particularly if:

• You continue to show interest in real estate investments.
• We can provide you with relevant new offers.
• A future business relationship is likely.

If you no longer wish to be contacted, you can request the deletion or restriction of data processing at any time (see Section 7).

Data Sharing

Your data is not sold to third parties. Data may only be shared:

• With real estate developers and partners if required to process your inquiry.
• With external service providers (e.g., CRM systems, email marketing providers).
• With authorities if legally required.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access:

• SSL encryption on the website
• Storage on secure servers
• Access restrictions for sensitive data

Your Rights as a Data Subject

Under the GDPR, you have the following rights:

• Right to access stored data (Article 15 GDPR)
• Right to rectification of incorrect data (Article 16 GDPR)
• Right to erasure (“Right to be forgotten,” Article 17 GDPR)
• Right to restriction of processing (Article 18 GDPR)
• Right to data portability (Article 20 GDPR)
• Right to object to processing (Article 21 GDPR)

Contact for Data Protection Requests:
[email protected]

If you believe your data is not being processed in compliance with data protection regulations, you have the right to file a complaint with the relevant data protection authority.

Changes to This Privacy Policy

This privacy policy may be updated regularly. The latest version is always available on our website.